Confidential Intake
The client submits the basic facts, affected platforms, links, and timing.
How it works
A clear client experience, even when the situation is not.
You will know what is being assessed, what action is authorized, and what outcomes remain outside anyone’s control.
Initial Assessment
Main Street Resolve identifies the incident type, immediate risks, missing evidence, and appropriate response priorities.
Scope and Authorization
The client receives a written scope, estimated timeline, pricing, responsibilities, and authorization requirements.
Incident Response
The team organizes evidence, drafts communications, prepares platform reports, and coordinates approved actions.
Monitoring and Recovery
The team tracks developments, adjusts messaging, and creates a practical plan for returning to normal communications.
What to expect
Practical work. Documented decisions. Honest expectations.
We communicate plainly and keep the response proportionate to the actual risk.
- 01Clear scope
- 02Documented actions
- 03Honest expectations
- 04Confidential handling
- 05No guaranteed platform outcomes
- 06No retaliatory tactics
A calm next step
You do not have to manage an online crisis alone.
Tell us what is happening. We will review the situation and explain the most practical next steps.